Recsy is a cutting-edge property management platform built to redefine how property-related tasks are coordinated. The product offers role-specific features for facilitators, cleaning staff, suppliers, and tenants, and that enables efficient communication and task management across the entire property management ecosystem. With core functionalities such as property listings, maintenance scheduling, supplier management, tenant communication, financial tracking, and secure document storage, Recsy streamlines operations and enhances productivity for all stakeholders.

The Core Idea

Problem

Traditional property management systems often suffer from inefficiency, lack of role-based functionality, and fragmented communication. Property managers struggle to coordinate tasks among cleaning crews, suppliers, and tenants, leading to delays, missed information, and reduced tenant satisfaction. Recognizing this gap, Dorian Flowers envisioned an intuitive solution that could centralize property management processes while catering to the unique needs of every stakeholder.

Our Approach

Dorian Flowers partnered with Doerz to bring Recsy to life, by focusing on designing a platform that simplifies and enhances day-to-day property management operations. We embraced an agile development methodology and the team was able to iterate rapidly based on real-world feedback. This approach ensured that Recsy evolved into a responsive, user-centered solution that improves collaboration, boosts operational efficiency, and provides clarity in communication across all roles.

Our Solution for Recsy

Specialized User Roles

Facilitators, cleaning staff, suppliers, and tenants each have unique dashboards and features for their responsibilities.

Comprehensive Property Listings

Centralized property details and asset management in an easily accessible format.

Maintenance Request & Scheduling

Tools to report, assign, and track maintenance tasks with real-time updates.

Supplier Management

Streamlined workflows for sourcing, scheduling, and tracking services from third-party suppliers.

Tenant Communication Tools

Integrated messaging system to facilitate quick resolutions and transparency.

Financial Tracking & Reporting

Budget management, transaction logs, and expenditure insights for better fiscal control.

Document Management

Secure storage and sharing of property-related documents, accessible to relevant roles.

Product Development Roadmap

User Research & Market Insights

Identified pain points in traditional property management and mapped the expectations of each role.

Strategic Planning

Developed a roadmap to define key features and user experiences for each stakeholder.

Wireframing & Prototyping

Created visual workflows and interfaces with Figma to validate with users early on.

Iterative Development

Agile sprints allowed the team to continuously refine features based on real-time feedback.

Main Feature Set

Role-Based Dashboards

Custom interfaces for facilitators, cleaning staff, suppliers, and tenants.

Property Listings

Detailed property overviews with associated tasks, documents, and schedules.

Maintenance Management

Reporting, tracking, and completion of property maintenance tasks.

Supplier Coordination

Request and schedule services, manage vendor communications, and track task completion.

Tenant Support

Direct chat and request features for tenants to easily communicate needs.

Financial Oversight

In-platform financial summaries, invoice tracking, and budget tools.

Document Repository

Secure, categorized storage for all documents tied to a property.

Design Guide

Recsy features a clean, user-centric design that emphasizes functionality and clarity across all user roles. The interface is structured for intuitive navigation, ensuring facilitators, tenants, suppliers, and staff can access the tools they need with ease. A balanced color scheme and clear typography create a professional yet approachable look, promoting efficiency and engagement across the platform.

Development

Built using modern technologies, Recsy delivers a responsive and robust experience across devices. The frontend is developed with React and React Native, while the backend architecture utilizes Node.js, Firebase, TypeScript, and MongoDB. Data is managed through PostgreSQL and AWS, with Docker and a microservices approach ensuring scalability and maintainability. The Loopback framework supports the API layer, and Figma was used for prototyping and interface design.

Final Product

Recsy is now a fully operational web and mobile platform that redefines property management coordination. Facilitators can efficiently assign and track tasks, suppliers and cleaning staff can manage schedules and updates, and tenants can communicate needs and access essential property information, all within a single and unified system. The result is a streamlined and collaborative environment that enhances operational performance and tenant satisfaction.